Zalo Quick Reply message template setup instructions

Quick Reply Message template is one of the most searched keywords on Google for the topic of Quick Reply message template. Today in this article I will write a guide to setting up zalo’s latest quick reply message template.

When you run Zalo Ads, chatting with customers is inevitable. How do players deal with customers who often ask the same questions over and over again? To address this situation, Zalo provides OA with the ability to write templates for usable answers, which will help you communicate more quickly with your customers.

The built-in response template feature will help store owners and businesses save a lot of time in solving customer questions.

Zalo Quick Reply message template setup instructions

Method 1:Steps to set up an existing answer

Step 1: Log in to your account at

Step 2: Select the chat feature.

Step 3: Switch to the Reply Template Creation TAB to compose the sample message.

Step 4: Enter the title and content

Title: This section helps OA managers distinguish between different types of message patterns

Content: The content displayed will be sent to the customer

Select Save to mark the sample message.

To be able to send a message to a customer, the business/market owner selects a sample message and presses down to send the message to the customer.

Method 2 :Use 007SCRM

007SCRM, control defferent instant messenger accounts in a web, auto-translate, record friends adding quntity…WhatsApp, LINE, Telegram, Zalo, etc, by HiSeven

007SCRM has the following functions

Translation : Auto translate every messages you send or receive into any language.

Friends Quantity Counter : Auto count the adding friends quantity for realizing effact of marketing compaign.

007SARM Auto Reply : Reply preset words automatically, quick reply by 1 click, keywords reply…

Click me to begin social media marketing with HiSeven.